The Big Deal is….who gets to establish the nurse-staffing ratio?
Really. That is what all the fuss is about. Control. The patients have none. The hospital has all. The practicing nurses want some. …And the nurses want the state’s legislature to make the hospitals give them some because there has been no effort on the hospital’s part to do so without this threat.
Patients do not want to be involved in this decision. They want, expect and deserve proper patient care (a la 1:1 nurse-staffing ratios) and customer service (a la Disney). Hospitals and nurses that can provide this seamless type of care to patients (not the 1:1 part; maybe 1:4-5?) throughout their facility will not have negative patient satisfaction comments and ratings. Patients will love this!